Add reservations from web or mobile to keep your floor and guest flow synced in real time.
Web
Open the sidebar, click Reservations, select the date, then click +.
In list view, click Columns to choose which reservation table columns show. You can hide columns you do not need and reorder the table for your team's workflow.
The reservation slide-out opens on the Details tab.
- Under Customer, click Change Customer.
- Search for the guest. If they're new, create a customer profile, then select them.
- Choose the Date and Event.
- Enter the Guest Count for unisex, male, and female guests. The total updates as you type.
- Select the Location tables and Server if your venue uses them.
- Add either Minimum Spend or Minimum Bottles.
- Set the Arrival Time.
- Choose an Attribution source if you track who booked the reservation.
- Mark the reservation Comped if needed, then choose a Comp Type.
- Add Notes, Reservation Tags, or Customer Tags.
- Leave Send reservation confirmation email checked if you want the guest to receive a confirmation.
- Click Save.
After saving, reopen the reservation to manage details, payment links, POS orders, chat, and history.
iOS
Tap Reservations, select the date at the top, then tap the plus sign in the top right.
Under Table, tap Add Customer. If they've been before, their info auto-populates.
Fill out the Table fields and tap Save:
- Total Guests (male/female/unisex)
- Event Name
- Booked By
- Table Information (minimum, arrival time, location, server)
- Details
- Notes
Android
Android follows the same flow as iOS: Reservations -> date -> plus sign -> add customer -> complete fields -> Save.
UI details may vary slightly by device, but reservation behavior is the same.