Settings

Reservation Tags

2 min read

Reservation tags flag context on bookings — VIP holds, comp approvals, fraud bands, and venue-specific notes your door and floor teams need at a glance.

Open the sidebar, click Settings, then Reservation tags.


Tag list

Search and filter your organization's tag library. Click a row to edit; use the purple + to create a custom tag.

Search — Find tags by name.

Type — Filter System (reserved by TablelistPro) or Custom (created by your team).

Columns

  • Tag Name — Label shown on reservations.
  • Description — For system tags, explains when TablelistPro applies the tag automatically.
  • Type — System or Custom.
  • Created Date — When the tag was added.

Create or edit a custom tag

  1. Click + or an existing custom tag row.
  2. In the slide-out, set Tag name, Background color, Text color, and optional Icon.
  3. Click Save.

Custom tag names must be unique and cannot use reserved system names.

System tags — TablelistPro owns these (including fraud bands). You can review them in the list; editing is limited compared to custom tags.


Fraud system tags

When Fraud protection is enabled (SettingsFraud protection) and Stripe payment sync runs, TablelistPro can auto-apply reservation tags by risk band:

  • Fraud - Low
  • Fraud - Medium
  • Fraud - High

Configure which bands auto-tag reservations on the fraud settings page. Tags surface on the reservation so hosts and managers spot risk before check-in, move requests, and upsells.


Apply tags on reservations

After tags exist here, staff add or remove them on individual reservations, tickets, and guest-list entries from Reservations or Admissions. See Tagging admission groups for day-of workflows.


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