Let guests tell you why they're coming, and save that choice on the booking as a reservation tag.
Guests see the Occasion (optional) menu only when both of these are true:
- Show occasion selector is on for the venue.
- At least one reservation tag has Show as occasion on.
The venue setting starts off. Tags marked as occasions stay hidden until you turn it on.
Turn the selector on
- Open the sidebar, click Settings, then Checkout & marketing.
- Turn on Show occasion selector.
- Click Save.
Guests can pick one occasion, or leave it blank.
Choose which tags guests can pick
Occasions come from your reservation tags. A tag is an option only when Show as occasion is on.
- Open the sidebar, click Settings, then Reservation tags.
- Click a tag, or click + to create a custom one.
- Turn Show as occasion on or off.
- Click Save.
On the tag list, use the Occasion filter (Yes / No) and the Occasion column to see which tags are included.
These system tags start with Show as occasion on:
- Anniversary
- Date night
- Girls night out
- Boys night out
- Bachelor
- Bachelorette
- Birthday
- Corporate event
Every other tag starts off, including Promoter, the fraud tags, and any custom tag you add. You can turn any of them on or off later.
Guests see the options in alphabetical order. When a tag has an icon, it shows in front of the name, such as 🎂 Birthday.
Where guests see it
The menu placeholder is Select an occasion (optional).
| Form | Where it sits |
|---|---|
| Checkout, including a payment-link checkout | Between arrival time, when that field is shown, and notes |
| Guest List Form | Between guest count and Questions and comments (optional) |
| Reservation Form | After guest count and reservation time, before Questions and comments (optional) |
The field is hidden when Show occasion selector is off, or when no tags have Show as occasion on.
What your team sees
The occasion a guest picks is stored as a reservation tag on the booking. You'll see it with the other reservation tags on the reservation list, reservation details, and admission details, on web and in the TablelistPro mobile app.
Staff can still add or remove Reservation Tags from those details. See Reservation Tags.
Related articles
- Checkout & marketing settings — turn the selector on
- Reservation tags — mark tags as occasions
- Reservation Tags — add or remove tags on a booking